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NeuralAI

Terms of Service

Last updated: March 27, 2025

1. Introduction

Welcome to NeuralAI. These Terms of Service ("Terms") govern your use of our website, products, and services ("Services"). By using our Services, you agree to these Terms. If you don't agree with these Terms, please do not use our Services.

2. Using Our Services

You must follow any policies made available to you within the Services. You may use our Services only as permitted by law. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

2.1 Your NeuralAI Account

You may need to create an account to use some of our Services. You are responsible for safeguarding your account, so use a strong password and limit its use to this account. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above.

2.2 Using Our Services on Behalf of an Organization

If you're using our Services on behalf of a business or organization, that business or organization accepts these Terms. It will hold harmless and indemnify NeuralAI and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services.

3. Privacy and Copyright Protection

Our privacy policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that NeuralAI can use such data in accordance with our privacy policies.

3.1 Website Analytics

We use PostHog, a privacy-focused analytics platform, to collect anonymous usage data about how our website is used. This helps us improve our services and user experience. By accepting analytics cookies through our cookie consent banner, you agree to the collection of this data in accordance with our Cookie Policy and Privacy Policy.

You can choose to opt out of analytics tracking at any time by clicking on "Cookie Settings" in the footer of our website and updating your preferences. For more details on what data is collected and how it is used, please refer to our Privacy Policy.

4. Your Content in Our Services

Some of our Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content.

When you upload, submit, store, send or receive content to or through our Services, you give NeuralAI (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones.

5. Software in Our Services

NeuralAI gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by NeuralAI as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by NeuralAI, in the manner permitted by these Terms.

6. Modifying and Terminating Our Services

We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether. You can stop using our Services at any time, although we'll be sorry to see you go. NeuralAI may also stop providing Services to you, or add or create new limits to our Services at any time.

6.1 Modification of Credit Costs and Pricing Plans

We reserve the right to modify our credit costs and pricing plans at any time. NeuralAI may adjust credit costs, pricing plans, and generation limits based on operational costs, market conditions, or strategic decisions. If we modify the costs in any way affecting the API, we will notify you before the date of the change.

7. Our Warranties and Disclaimers

We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don't promise about our Services.

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, NEITHER NEURALAI NOR ITS SUPPLIERS OR DISTRIBUTORS MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES. FOR EXAMPLE, WE DON'T MAKE ANY COMMITMENTS ABOUT THE CONTENT WITHIN THE SERVICES, THE SPECIFIC FUNCTIONS OF THE SERVICES, OR THEIR RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS. WE PROVIDE THE SERVICES "AS IS".

8. Liability for Our Services

WHEN PERMITTED BY LAW, NEURALAI, AND NEURALAI'S SUPPLIERS AND DISTRIBUTORS, WILL NOT BE RESPONSIBLE FOR LOST PROFITS, REVENUES, OR DATA, FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

TO THE EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF NEURALAI, AND ITS SUPPLIERS AND DISTRIBUTORS, FOR ANY CLAIMS UNDER THESE TERMS, INCLUDING FOR ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US TO USE THE SERVICES (OR, IF WE CHOOSE, TO SUPPLYING YOU THE SERVICES AGAIN).

9. Business Uses of Our Services

If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify NeuralAI and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys' fees.

10. About These Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.

If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict. These terms control the relationship between NeuralAI and you. They do not create any third party beneficiary rights.

If you do not comply with these terms, and we don't take action right away, this doesn't mean that we are giving up any rights that we may have (such as taking action in the future). If it turns out that a particular term is not enforceable, this will not affect any other terms.

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