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NeuralAI

Cookie Policy

Last updated: March 27, 2025

1. What Are Cookies

As is common practice with almost all professional websites, NeuralAI uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site's functionality.

2. How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

3. The Cookies We Set

3.1 Account Related Cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

3.2 Login Related Cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

3.3 Email Newsletters Related Cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

3.4 Orders Processing Related Cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

3.5 Surveys Related Cookies

From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.

3.6 Forms Related Cookies

When you submit data through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

3.7 Site Preferences Cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.

4. Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

4.1 Analytics

This site uses PostHog and Google Analytics which are trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site, the pages that you visit, features you interact with, and actions you take so we can continue to produce engaging content and improve our services.

PostHog Analytics

We use PostHog (phc_J9srZzyuSujwAVqs5BcB1WQtToIsGloClAAlQPZH9QQ) as our primary analytics platform. PostHog collects the following information when you consent to analytics cookies:

  • Pages you visit and time spent on each page
  • Features and elements you interact with
  • Your navigation path through our website
  • Technical information such as browser type, device type, and screen size
  • Anonymized usage patterns

This information is used to improve our website, fix usability issues, and provide a better user experience. PostHog data is processed in accordance with privacy regulations, including GDPR and CCPA. For more information, see PostHog's Privacy Policy.

For more information on Google Analytics cookies, see the official Google Analytics page.

We respect your privacy choices and only use analytics cookies with your explicit consent, which you can manage at any time through our Cookie Settings panel.

4.2 Advertising

We use advertising cookies to ensure that we are able to provide you with the most relevant advertisements.

5. More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

Email: admin@goneural.ai
Primed Labs Ltd, RAK DAO, United Arab Emirates

6. Managing Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

7. Cookies We Use

Below is a detailed list of the cookies we use on our website:

Cookie NamePurposeDuration
_gaUsed by Google Analytics to distinguish users2 years
_gidUsed by Google Analytics to distinguish users24 hours
_gatUsed by Google Analytics to throttle request rate1 minute
sessionUsed to maintain your sessionSession
consentUsed to remember your cookie consent choice1 year
posthog_distinct_idUsed by PostHog to identify unique visitors1 year
ph_sessionUsed by PostHog to track the current sessionSession
ph_opt_in_outUsed by PostHog to remember your analytics preferences1 year

© 2025 NeuralAI - All rights reserved Primed Labs Ltd

RAK DAO, United Arab Emirates • admin@goneural.ai